Preliminary Information Form

What you should know before confirming your order.

Veri sorumlusu / satıcı bilgileri

Ünvan: Melitene Tarım ve Turizm Anonim Şirketi
Adres: Okçular Mah. 1206 Sk. No: 24 Ortaca / Muğla
E-posta: [İLETİŞİM E-POSTA]
Telefon: 0535 256 91 14
MERSİS No: [MERSİS NO]
Vergi dairesi / no: [VERGİ DAİRESİ / VERGİ NO]

The product ordered

The name, quantity, unit price, total including VAT and shipping charge are shown clearly in your order summary. You are asked to confirm this summary before payment.

Payment

Payment is made by the method you choose at checkout, with 3D Secure verification. We do not store your card details.

Delivery

The product is delivered by courier to the address you give. The statutory maximum delivery period is 30 days. The shipping charge and any free-shipping threshold are shown in the order summary.

Right of withdrawal

You have 14 days from delivery to withdraw. This right does not apply to perishable foodstuffs, opened hygiene-sensitive goods, personalised goods, or orders involving live animals and slaughter services. Send notice of withdrawal to [İLETİŞİM E-POSTA].

Complaints

Send requests and complaints to [İLETİŞİM E-POSTA]. Unresolved disputes may be taken to the Consumer Arbitration Committees and Consumer Courts.